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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,473 reviews
807 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,473 unfiltered reviews

5 out of 5 Stars

Sara and Danielle have become huge names in our NEW home. Unforgettable and personal in the best way possible. The endless phone calls, updates, requests, questions, etc and they were there with us every step of the way. Never made us feel like we were burdens or undeserving of a home. They really were our voices in getting this approval and I couldn’t have asked for a better team.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

People were very friendly and helpful. They sent a welcome box to new home. By what was in it they remembered and paid attention to all conversations. Was highly impressed

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

THANKS FOR EVERYTHING, I WAS LOST TO HOW TO DO ANYTHING. SUPPOSEDLY EVERYTHING WORKED OUT GOOD.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

Working with Veterans United and Matt Landis was honestly one of the best experiences we’ve ever had throughout a major life process. Buying a home can be stressful, especially with a cross-country move, but Matt made everything feel organized, transparent, and manageable from start to finish.Communication was outstanding the entire way through. Matt was always available to answer questions, explain numbers clearly, and help us understand every step of the VA loan process without ever making us feel rushed or pressured. He was proactive, professional, and genuinely cared about helping our family get into the right home with the best possible outcome.Veterans United’s system was also incredibly smooth and easy to use. The to-do list, document uploads, updates, and coordination between everyone involved made the process much less overwhelming than we expected.As a veteran, I really appreciated working with a team that understands military families and the unique challenges that can come with relocating and financing a home. We ended up in a home we absolutely love, and a huge part of that is thanks to Matt and the Veterans United team.Could not recommend them more highly.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

My team was great! Ensured I was well taken care of, I honestly had peace of mind through the entire process with how thorough and streamline they made this process! Horace and Kristine were awesome! Thank you!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Outstanding all the way through the process of helping me with my purchase of my home.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

1.5 out of 5 Stars

My three-hour closing was unacceptable. There was no excuse for not have the loan amount at the closing within 15 minutes. The communication with Virginia Youngman was also poor and sometimes rude.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

So reaponsive

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Great to work with

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Highly skilled, very knowledgeable, helpful and always available to answer any questions we had. Veterans United takes you through the entire process. We would highly recommend Veterans United, they’ve treated us with kindness and understanding.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Veterans United made the home buying process incredibly easy and stress-free for me as a first-time homebuyer. Their team was always friendly, responsive, and willing to answer every question I had along the way. I really appreciated having a true one-stop shop where everything was organized and handled efficiently. They worked extremely hard to get me the best deal possible and kept me informed throughout the entire process. I would absolutely recommend Veterans United to anyone looking for a smooth and supportive home buying experience.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Staff/Team were super friendly and understanding even during some of our hiccups!!
Enjoyed working with each and every one of them.
Would definitely recommend them.🙂

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

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