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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,056 reviews
751 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,056 unfiltered reviews

5 out of 5 Stars

Paul is the man. He’s outstanding. The to do list is also great. It really kept me on track as a first time home buyer. Give Paul a raise and I didn’t forget a Melissa. She’s great as well. I appreciate the amazing service

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

3.5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4 out of 5 Stars

My mortgage was completed quickly, but I had to submit a few items more than once.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Working with VU has been a pleasure. This is the 2nd time to make a VA purchase with VU. Mike Lyman and his team was tremendous. Their expertise and willingness to answer questions and provide information is unequaled. They are simply the best.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

I would do future deals with this VU team. Thanks to the team for taking care of me overall. Ryan, thanks for the numbers. Dawn, thanks for the great interactions and maintaining the momentum. Evan, thanks for offers and help. I appreciate each of you. Double thumbs up.Notes:1 thing I disliked is a last day change to cash to close. $600 pest treatment catch put on me, but VU gave some credits on top worth 3x that. So, I’m pleased overall.1 thing I would do different is scrutinize the hell out of the initial estimate with every line item and understand how it aligns to the deal. That makes my decisions thereafter better informed. I did not do this as well with frequent late nights and not enough time away from work and the rest of the life transition going on all in parallel, and possibly suffered from it. Not a fun time for me, but glad for this team.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

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5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars

The team worked together in excellence and moved quickly. I’m very thankful for everyone involved.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Garet and Chad and the entire team at Veterans United were truly outstanding. I contacted Garet with 3 weeks to close and they were ready to close in 2 weeks…amazing! The website is so easy to navigate and handy to see the entire process and keep track of all the documents. I will definitely be coming back and referring my friends and family to Garet and the entire Veterans United Company. Great experience!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars

Great at working to get all closing requirements done.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Kelly Stephens provides outstanding customer service!!!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

Jeremy and Nicole were truly exceptional in their assistance throughout the process.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

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5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

I was buying my grandparents home and it was in a reverse mortgage. We hit so many speed bumps and he stuck with me and it was awesome! From getting my credit to where it needed to be until the day my loan funded Veteran’s United was there from the wee thought about buying a house until I closed. They made it very very easy for me in a not so easy situation! It was an awesome experience.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Horace and Christina were great to work with even though I was hard to get ahold of at times. They were knowledgeable and quickly answered the questions I had.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Daniel and Haley were absolutely amazing. A 5 star review would not be enough! They made buying our first home so easy. We could never say thank you enough!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Kyle and Shari were awesome. They took care of my refinancing quickly and professionally. Would definitely recommend.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Shawn Hall and the team who works with him were all very professional and knowledgeable. They were a pleasure to work with!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Professional and efficient

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

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