Sean was great!
Very helpful every step of the way. Handled everything in a very professional manner. Everything they advertise in their ads was accurate and followed right through to closing.
Very quick to all of the question I had. Thank you 😃 Rob very much .
Such an easy process and amazing help!
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Super agradecido y un servicio de excelencia!!
Getting into contact with VU personnel can be sometimes difficult. We bought a house during one of the busiest times of the year, however that doesn't mean I should be forwarded to a voicemail on multiple occasions. Having a person to talk to is invaluable. Sometimes its a simple question that does not necessarily need to be answered by my loan officer those simple answers go a long way toward overall customer satisfaction.
The paperwork process was simple. The only issue was getting new To Do's and only having 24 hours to complete. So everything ended up as rush and wait. Sometimes it made it hard when you have a busy family life.Communication between the underwriters and loan officer needs improvement.
Our experience with Veterans United was like a dream. The entire pricess was seamless. We would absolutely recommend them!
Multiple concerns towards the end of the process otherwise would have switched lenders. Did not close on time even with 4months of notice. Had to take leave from work twice for the same issue. Did not receive responses back on questions or some not answered.
Top notch crew . Very nice and easy to work with.
Very helpful through the entire process. Even covered the cost of my second appraisal :)
Outstanding job by all the professionals I had the pleasure of dealing with at Veterans United.
Kept me up to date on everything. Smooth process.
