Improve processes. Document collection was a joke. Last item of issue: check to payoff note was mailed through USPS. A check of $136,000+ should be wired. Why would a commercial level company use such antiquated processes. With such poor service VU will not be on my recommended list of companies.
Was a wonderful experience and we love our home! So easy to prequalify, preapproval was straighforward and simple. The whole process was so much easier than we expected. Would and have already recommended to our friends and family!
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Daniel Lowes is a great representative for Veterans United, he's very knowledgeable of the process and always has the answers.
Chris Solomon truly made our experience with Veterans United a pleasant one! He is a hardworking, honey employee for the company and you guys are blessed to have him! We can't say enough how important ex was to us in this process!
Doug Brady and Nicole Howard did a fantastic job with the entire process. They always kept me updated with where everything was and what I needed too. Great team!
My overall process was better than expected. I walked into the loan experience scared and intimidated, as this is my first home loan. The VA and John McCarty certainly did not make me feel as if I was an unexperienced home-buyer. They were supportive and helped me throughout the entire process. I am happy I chose VA Home Loans and will definitely recommend VA Home Loans to my fellow verterans. Thank You.
Anya is very helpful.
Good working with Veterans United
This experience has been stressful, but made less so because of the people at Veterans United Home Loans.
I wish to thank everyone for their invaluable assistance.
As my family grows, we are already preparing for another house in a few years. After my experience with Dan and his team, I won't hesitate contacting them for my next home purchase. I appreciate all there help throughout the process and will highly recommend them to friends and family.
The entire team did a great job. Every person that I talked to was more than helpful. This was a great experience, I wish every home that I have purchased was this easy!
We were very skeptical at first going into the process. We though it would take much longer than it actually did to not only find a house but to close on a house. John made the process very quick an his customer service was outstanding. Thank you so so much for making that dream of owning a home come true for us.
Vetersns United was awesone!
Great personality and knowledge
Luke Thurman was extremely helpful through the porcess. The amount of paperwork and information thatis required to secure the loan should be brought up from day one. I didn't like that having to provide the required information in pieces. It wou;d be better to provide everyting up front from the beginning. I didnb't like having to provide pieces of information day after day.