First, I love the format of your survey 👍 overall the process went very smooth and quick!
Would highly recommend and will use in the future
VU has worked with me for almost 2 years now. From non qualifying credit right up through closing on a $375k fantastic house.
Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!
Professional , fast service, made the entire process less stressful.
From start to finish they were there for me. No matter how many times I called or questions I asked, I got the help I needed. They helped make my dream of owning a home a reality.
My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
I had an agent before Brandon hat was on the ball as well and crazy great!!!
Veterans united is the perfect way for achieving my forever home without the hassle or stress or anything of the sort. The team I worked with couldn’t have been anymore amazing then what they are. Thank you
Response from Veterans United
Thanks for the rating. If you’d like to talk with a Client Advocate further about how things went, the Client Advocates are available 9am to 5pm Monday through Friday. Reach out anytime you need us. We’ll listen and help if we can.
Kendra, Client Relations
I would like the thank everyone at veterans United for getting my fianc
Great job overall. The portal was a very helpful tool, everyone worked quickly, and I feel like I've established a good connection with the folks that helped me.
You guys killed it, we are thankful to have been assigned to Nick Vance. Had he not been so amazing we might not have followed through with a home purchase. Thank you so much!!!!!
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This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
We started this journey over a year ago and the VU team was by our side the whole time. They were professional, helpful, and supportive. The team got to know our family and specialized the home buying process to meet our needs. We are grateful and highly recommend this team!
Vets United made this home buying process much easier and less intimidating for purchasing my first home. I couldn’t have asked for a friendlier more knowledgeable group of people on my team helping me out.