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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,892

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

4 out of 5 Stars
Would Recommend

This is the second time that my wife and I have used, Adam Crutchfield, and Veterans United to finance and then refinance our home. They have made this process straightforward, secure and swift. We couldn’t believe it was all going to work out so easily, but everything went just as they said it would! We are proud to have them as our lender. We will recommend them to every Veteran we know.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

1.5 out of 5 Stars

They ask too much of you, the requirements never stop coming, the hardest loan I ever had to go through

Response from Veterans United

James, it is important to us that we work hard to provide excellent service and we realize that the home buying process can feel burdensome at times. Thank you for sharing your open and honest feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend
headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

4 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

For all VETS this is the route yippy want to take

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Vetrans United from the first phone call to the closing was awesome. I would recommend Vetrans United to anyone looking to buy their first house or their 100th house.

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Veterans United is thevwayvto go. They are there to help veterans. They go over and beyond to get you in the house you want while making sure you are the one for the house! Thank you so much. All I can say is before you go to anyone else, try Veterans United.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Purchasing a home can be a time consuming and challenging process but Veterans United will be with you throughout the process. Their assistance is a phone call or click away. You can count on them during every section of the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

It was a very pleasant experience. Everyone stated in communication. Any questions got a quick response. I will use Veterans Homes again, if I every have the need to buy another home.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

This is the second time we've used Nathan, and like before, he did an awesome job!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Although Nick was out loan specialist we also dealt with Shyanne who was just amazing and friendly.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

The entire process was very quick and smooth. My team at Veterans United was very helpful every step of the way, providing quick feedback and answers to my questions.

headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Five star experience. Hands down. I didn’t know much about buying a home when I started the process but working with Veterans United I feel like an expert now.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Veteran United made our dream of owning a home a reality! Our loan team were there every step of the way to answer any questions. They were very knowledgeable, straightforward and courteous! I HIGHLY recommend them!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

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5 out of 5 Stars
Would Recommend
headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Working with this organization has been a great experience. They kept things honest and allowed for consistent open communication, willing to thoroughly answer any questions we had. If ever I need to buy another home, I'll be going through them again and I'd recommend them to other veterans. Thank you Veterans United for all your hard work.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

To All Veterans:My name is Paul P. and I am 33 years old. I have been a Veteran for almost 8 years now and let me tell you that Veterans United is the way to go. I loved how each person from the initial person to my loan officer was such a big help. Matt Lange helped me get my credit score back on track. Mark D my loan officer explained everything to me. He didn’t sell me anything, but gave me options that I got to choose from. He never was pushy or agressive. We did everything on my schedule and never told me I had sign papers right way with deadlines. The other two companies made me feel like I didn’t sign papers that they weren’t interested and they would avoid questions. I also wanted to give a big shout out to Angie Smith who coordinated this whole process . She was awesome in going after paperwork that the ex-company wouldn’t give to me. She was also very patient and never once pressured me. I would say this whole process was so much less stressful with Veterans Untied then I thought. It would be. I would highly recommend this company because they can always be reached for questions. The customer service is 10/10. Hope all Veterans give these guys their business because they will help you succeed like me. They treat you like a person not number or commission.Simper Fidelis ,Veterans

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Ben Blevins

Loan Officer: Ben Blevins

NMLS# 1783024

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

More Reviews

See all 429,892 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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