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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,142 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,142 unfiltered reviews

Starting on Page 1854 of 14,839. Return to Page 1

5 out of 5 Stars

Thank you so much to Chad, Ryan, and team for helping us through the process to make our homeownership dreams come true!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

You guys did a great job . Kudos

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

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5 out of 5 Stars

Absolute best purchase experience I've ever had!

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars

Trevor and his team were great. I'm a first time home buyer and knew next to nothing about the process. It all seemed incredibly intimidating. However, Trevor and his team walked me through every step.I shopped around multiple lenders, as advised, and ended up going with VU. Trevor and team explained everything to me in ways I could understand, and guided me through the process. They were always available to answer questions, even at odd hours.My concierge, Bailee, was great. Having a "concierge" at all seemed weird to me at first, but she was always able to help and provide information. She saved a lot of leg work.I really appreciate everything they did. They're awesome. I would definitely recommend.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Veterans United and the team my family and I worked with were true professionals in every sense of the word. From the moment I filled out the pre-approval paperwork, I was pleasantly surprised to receive a phone call from a real person. That same person guided me through the entire process, providing a consistent and reassuring presence.Every time I called, I was greeted warmly by my home loan team, without the hassle of navigating through endless automated prompts. This personal touch made all the difference, making the experience feel seamless and stress-free.I have no doubt that Veterans United went above and beyond to make this the easiest process possible. Their unwavering dedication to outstanding service assures me that they will continue to excel for years to come. My family and I are deeply grateful for their exceptional support and professionalism.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars

Thank you.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Veterans United made our first home buying process the best it could have been. With this being our first ever purchase of a home, the team answered every question we had, made every effort to ensure we were making the right decision. A true pleasure to have this team on our side.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Whenever I decide to buy another house accommodate my growing family I hope I get the same team.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars

As a first time buyer, the Veterans United team made everything incredibly simple and clear. They answered all of my phone calls, texts and questions without hesitation. I recommend Veterans United and will continue to recommend them all people for their home buying needs!

headshot image of Randee Barr

Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

4.5 out of 5 Stars

I had a great experience buying my home with Veterans United Home Loans and my team was outstanding. I absolutely would recommend this to others.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

0.5 out of 5 Stars

Unnecessary amount of information needed to get loan approved compared to previous mortgages attained. Unorganized in presenting everything needed to get loan approved, constantly adding new requirements without warning.Worked on last minute timelines for no reason and did not listen to buyer when discussing their inability to be contacted when at work. Overall the worst loan process I’ve ever completed and I will never use VU again and will recommend to all of my fellow vets not to use this service and instead utilize NFCU or USAA. This was a miserable experience and the only reason we stayed was because of our tight schedule and inability to change the closing date to facilitate a better loan service.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

I’ve used Veterans United for the second time. I would use their team and services also recommend them to friends and family.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

This was our first experience with Veterans United and the experience was outstanding . We have never had so much service and support all in one place. It is a great pleasure in doing business with Veterans United. We will always appreciate the service and support you provide d us.
Thank you very much.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

3.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

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