2nd time using veterans united for a home loan. Both times have been a smooth and easy experience.
There were some challenges with my loan. The team at VU got everything together and got me over the finish line.
Emily was a great addition to the team to carry the ball forward with Seth and make sure all the paperwork was in good order.
My experience was outstanding.
Will recommend this teem to our friends.
Veterans United is number ONE for a reason. I tried to use one other lender and they made the process stressful and frustrating. I decided to go back to Veterans United and everything went fast and smooth. Veterans United team was helpful in every step of the way. You will never be disappointed with Veterans United.
Our experience with Veterans United was nothing short of exceptional! When other banks and traditional lenders said "No", Veterans United said "Yes". In the very expensive, competitive, and fast moving real estate market in the San Francisco Bay Area, our Veterans United team was quick, responsive, and thoroughly professional from the first phone call all the way through closing. I am very confident in saying that Veterans United changed our family's lives by being able to buy in to this housing market and establish ourselves in a wonderful community that we plan to call home for many years. I found the entire process to be very transparent and the online portal made it very easy to quickly and efficiently upload the necessary documentation. Our loan team was always available and I never felt abandoned or had trouble reaching our loan specialists if questions came up. Our team went above and beyond to make our dream house a reality and we will be forever grateful to Veterans United!
The loan and real estate team were great. I was, however, very disappointed with the Insurance team. After several failed attempts to make contact with them, they finally reached out on closing day...after I had already locked in home insurance with a different company. It was a very sharp contrast with how professional and responsive every other aspect of the company was.
