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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,055

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 441,055 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

United Veterans, especially Joe's team are the best people I have ever worked with.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend

Veterans United was absolutely amazing to work with. From start to finish, they made the entire process smooth and stress-free. You can truly trust the process—they genuinely care about veterans and their families. I felt supported every step of the way and knew I was in good hands. Highly recommend!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
Photo submission from Charles F.

We needed a place to be near our grandchildren and help with showing them "how". The home we found was just right with plenty of room. Thanks VU we got started right away.

headshot image of Christina Lee

Loan Officer: Christina Lee

NMLS# 2119715

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

I think the whole team worked very hard to get me the loan especially to meet my closing date thank you

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

Everyone I interacted with at Veterans United truly does care about you. If you are a veteran, you definitely need to go with Veterans United. I can only hope you have the same loan team as I did.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

1.5 out of 5 Stars

I wasn’t impressed the round.. during the process. Last minute there was an issue with closing. Totally different experience from the first times I used this company.

Response from Veterans United

Hi Nicholas,
Thank you for trusting us again with your home loan. I’m really sorry to hear this experience didn’t measure up to the first one you had with Veterans United. I know how stressful last-minute closing issues can feel, and I regret that this left you less impressed this time around.

Our team would appreciate the opportunity to listen if you’d like to reach out. You can contact us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Keep up the good work

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Scott D.

Thanks to the whole team at Veterans United. Their hard work got me into this house. Greatly appreciate it.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Thanks to Joseph and his excellent team—Alyssa, Micaela, Keagan, Kyle, and others—we had a truly remarkable experience. As this was our third home purchase, the process was smooth and efficient. Everyone was polite and highly knowledgeable. They matched all other lenders' offers and even went beyond, but ultimately, Joe and his team offered the best solution for our family and helped us find our forever home.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

My opinion is a 10. The veterans have incredible housing programs with the most affordable prices. The professionalism of my loan team was excellent. They were very patient and guided me carefully throughout the entire process.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

This was the most pleasant and seamless experience for my wife and I.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Professional and informative. Very helpful

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

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4.5 out of 5 Stars
Would Recommend

Ted was instrumental in facilitating a smooth transition from old to new home.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

3 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from Javan W.

Thank you mike revis our loan officer. You were there every step of this amazing journey. Thanks again!

headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Overall my experience with VU was incredible!!! The staff was wonderful.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Extremely communicative and responsive!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

More Reviews

See all 441,055 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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